EVENT INFORMATION

FOR YOUR OWN SAFETY AND ENJOYMENT, WE ASK YOU TO PLEASE FOLLOW THE BELOW:

 

  • Bring something to sit on (blanket or picnic chair) or you can purchase Luna Kids fleece blankets and backrests on-site or by pre-order with your tickets.
  • In the event of bad weather, the event will go ahead - please check the forecast and come prepared (ponchos and a partial covered area will be available on-site to make you as comfortable as possible). 
  • Please note that it can turn chilly in the late afternoons/evenings, so please make sure you bring suitable clothing.
  • No naked flames, BBQ’s, gas stoves or candles. 
  • No tents, gazebos, parasols or pop-up structures. 
  • No dogs or pets (except guide dogs).
  • Glass is not permitted on-site – please ensure all drinks are in plastic/cans and consumed from plastic drinkware.
  • Please follow steward instructions and abide by the designated seating areas.
  • In all the venues, pathways will be created within the arena. Please leave these clear to enable other audience members to move around with ease.
  • Medical Staff are present at all events. If you become unwell at one of our events, please contact your nearest Steward.
  • If you wish to smoke, including e-cigarettes, you need to leave the arena and you will be readmitted afterwards. Please be courteous of other audience members.
  • Please place all rubbish into the bins provided or take it away with you.
  • Any drinks purchased onsite must be consumed within the event site.
  • No umbrellas are permitted during the screening (except at management discretion).
  • Please take note of the film certification when purchasing tickets. The film certification is strictly enforced at Ticket Check. ID will be required for those patrons who look under the age of the film certification.
  • The Luna Bar (where present) operates a Challenge 25 Policy. If you look under 25 please do not be offended if we ask you for proof of age when you purchase alcohol. Please bring proof of ID to show you are over 18. Please don’t be offended if you are asked for ID.
  • Credit/Debit Card Machines are operated by The Luna Cinema for The Luna Bar. Please note these are subject to suitable mobile coverage on the site and payment by card cannot be guaranteed. Please also note some of our partners do not accept credit/debit cards so please make sure you have cash if you intend to purchase onsite.
  • Please note The Luna Cinema cannot be held liable or responsible for any damage to vehicles or personnel possessions whilst attending any of our events.
  • Please note failure to comply with any site rules could result in refused entry or immediate removal from the event.